2UP Privacy Policy
Updated over a week ago

This Privacy Policy governs the 2UP websites or any respective page, subpage, subdomain or section thereof from time to time, located at or accessible via the domain name: (the “Websites”).

This Privacy Policy sets out the basis by which we process personal information that we collect from you or that you will provide to us.

Please read the policy below carefully before using the Websites. By using or registering with the Websites, you are deemed to have agreed and accepted the terms and conditions of this Privacy Policy. If you do not agree to accept and be bound by this Privacy Policy or any amendment thereto, then please discontinue the use of the Website.

1. Applicability Of This Privacy Policy

1.1 By using this Website, you (the "Customer") agree to the terms of this Privacy Policy and the use and disclosure of your personal information as set out in this Privacy Policy. The Website will review this Privacy Policy periodically, and reserves the right to modify and update this Privacy Policy at any time.

2. Information Collected And Its Use

2.1 The Website collects personal information when you use this Website and information about the transactions you undertake including details of payment cards used. Where such details of payment cards used are provided, they are stored in a fully encrypted format and are not accessible by the Website. Such personal information includes, but is not limited to, your name, date of birth, email address and phone number. You may be asked to provide personal information when you register for any account with the Website or otherwise uses this Website or the betting services provided via this Website (the "Internet Betting Facilities").

2.2 In addition, when you interacts with this Website and/or the Internet Betting Facilities, the Website's servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. Such details are essential for the provision of and the quality of this Website and the Internet Betting Facilities.

2.3 The Website may collect personal information from third parties including financial institutions and credit providers for the purpose of maintaining your account and conducting credit or other financial checks, and your consents to the Website's collection and use of your personal information for these purposes.

2.4 Your personal information will be used:

(a) to set up, manage and administer the your account; and

(b) to make, settle and pay bets or wagers;

(c) for statistical purposes;

(d) for market research and data analysis purposes;

(e) to analyze your credit risk (if applicable);

(f) to improve the quality or service and gaming experience for you; and

(g) to comply with such licensing and regulatory requirements as are applicable.

3. Personally Identifiable Information

3.1 The Website collect your personal information that can help us identify Customer. This information may include, but is not limited to:

(a)Information that you provide when creating an account with us such as your full name, email address, mobile number, birthdate and any other mandatory details as may be required of you that will enable us setup and manage your account.

(b) If you contact us, we may keep records of your correspondence.

(c) Any data you may provide as a result of a marketing promotion or competition.

(d) Details of your gaming or betting activity on the Websites.

(e) Your interaction with our customer service representative (via Live Chat, Applications or Telephone). These may be recorded or saved to assist us in training, quality management and to allow for speedy resolution of concerns and queries.

3.2 These details will enable us to contact you for different purposes and deliver the best service we can offer. This personal information will also be used for marketing purposes, to notify you every time we have special offers, promotions and events.

3.3 You acknowledge that the information provided by you may amount to personal or sensitive data and by using the Websites, you give your consent to your data being processed as provided under this policy.

4. Accuracy Of Personal Information

4.1 It is your responsibility to notify the Website of any changes in your personal information by sending an e-mail to the Website at [email protected] If you believe any of its personal information held by the Website is incorrect or inaccurate, you may request corrections or changes to such personal information by contacting the The Website's customer service or email to [email protected] and providing the Website with your Username/Account ID and the details that you wishes to change.

4.2 To obtain a copy of the personal information the Website holds about you or if you have any queries regarding this Privacy Policy or the Operator's practices please contact the Website at [email protected].

5. Disclosure

5.1 The Website may disclose your personal information:

(a) if required to do so by law;

(b) if the Website believes in good faith that such action is necessary to:

(i) comply with any legal process served on the Website, this Website or the Internet Betting Facilities;

(ii) protect and defend the Website's rights or property; or

(iii) act to protect the personal safety of users of this Website, the Internet Betting Facilities or the public;

(c) to any regulatory body or licensing body or authority;

(d) to third parties for the purposes of settling or making payment in connection with any bet or wager;

(e) to the Customer’s intermediary betting provider (if any);

(f) to any payment management company providing payment solution services to the Website;

(g) to third parties who provide services to or on the Website's behalf; and

(h) to any third party that purchases the Website or its business.

5.2 If, in the Website sole determination, the Customer is found to have cheated or attempted to defraud the Website or any other user of the Internet Betting Facilities in any way including but not limited to bet manipulation or payment fraud, or if the Website suspects the Customer of fraudulent payment, including use of stolen bank accounts, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), the Operator reserves the right to share this information (together with the Customer's identity) with other online betting sites, banks, and appropriate agencies (including law enforcement agencies).

6. Winnings

6.1 For marketing and promotional purposes, the Website reserve the right to publish on the Websites and other promotional material details of any of your wins and/or prizes received. We may publish your usernames or abbreviated names, the amount of the win and any other information to promote the Websites, where necessary.

7. Security

7.1 The Website maintain the utmost available means to ensure that your information remains safe with us. All information is transferred using encryption technologies and once stored on our servers, it is maintained safe using the latest technologies available today. Both our web site and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost.

7.2 The Website does not warrant the security of any information which you transmits to the Website over the Internet. Any information which you transmits to the Website is transmitted at your own risk. However, once the Website receives your transmission, the Website will take reasonable steps to protect your personal information from misuse, loss or unauthorized access.

8. COOKIES

8.1 Cookies are small text files that are stored on your computer or equipment when you visits certain online pages of this Website that record your preferences. The Website uses cookies to track/ monitor and improve your use of the site and the Internet Betting Facilities and make it easier and/or more relevant for your use.

8.2 You have the ability to accept or decline cookies. Most online browsers automatically accept cookies, but if you prefers, you can usually modify your browser setting to decline cookies. To do this you should consult the help menu on your browser. If you chooses to decline cookies, you may not be able to fully experience the interactive features of this Website and the Internet Betting Facilities.

8.3 To find out more about cookies and how to decline them please visit www.allaboutcookies.org.

Did this answer your question?